Byron Family Medical Centre

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Hand Hygiene

Patients need to know that whatever they tell us in confidence will not be passed on to anyone else, unless this is necessary for their ongoing treatment or as part of professional training of students and residents.
The following guidelines are suggested:
1. Avoid talking about patients in corridors or other areas where others may overhear the conversation.
2. Avoid discussing patients outside the Centre (except at a teaching seminar).
3. Avoid reading a patient’s chart unless you need to know what is recorded there to provide appropriate patient care. (Residents taking over the care of a patient do need to read the whole chart in detail and even summarize it if it is long and complicated.)
4. Never provide information about a patient to a third party without the clear consent of the patient.
5. Avoid leaving charts lying or be logged into the electronic medical record in areas where unauthorized persons may read them.